CARSTAR Markham is under new ownership, and is now known as CSN Markham. The longtime local shop was acquired by Lift Auto Group (“Lift”) on Sept. 12, and is a welcome addition to the CSN Collision Centres Network.
“Lift Auto Group is going to take the Markham location to the next level with support and processes that will help develop the business better than I could as an individual owner,” previous owner Jim Shirtliff says. “There are also better career opportunities for my staff within Lift, as opposed to what I could offer them as an individual franchisee.”
Shirtliff and his wife decided to sell the business after owning it for 20 years in an effort to start winding down their work and slowing down a little bit.
The newly appointed location manager, Clark Wilcox, has worked with Shirtliff at the shop for 19 years.
“We’ve been treated really well by Lift. At first it was a little scary, but they’ve treated us tremendously. I’m hoping for a long and prosperous future together,” Wilcox says. “Lift have been very proactive with signage and equipment. They’re getting things done and I’m impressed.”
Wilcox was especially pleased to see that the existing staff was retained, guaranteeing a continuity of service for their clients.
Markham residents will now have the advantage of being able to access familiar services from well-known local staff with the expanded resources that come from being a member of a larger collective.
“Lift is proving to be a progressive company in the sense that they want the best of everything and they’re very process-driven,” Wilcox says. “I think our clients will be very impressed when they walk in and see the changes to the shop.”
Access to greater resources is especially crucial in today’s more challenging business environment that has more limited access to labour, materials and parts. Lift’s larger network can help mitigate some of these challenges, allowing it to better serve its customers.
Getting into a car collision can be unsettling and the subsequent repair process can be overwhelming. CSN Markham’s repair facility can return your vehicle to its pre-collision condition, guaranteed.
The staff are trained to support you throughout the entire auto body repair process. This includes providing a professional estimate, dealing with your insurance company and scheduling your repairs. If you require a rental while your vehicle is being repaired, CSN Markham can help you get behind the wheel of a rental quickly to minimize your stress.
All CSN Collision Centres are dedicated to the highest-quality standards. With a reputation for delivering safety, reliability and trust, you can expect an outstanding experience when you visit any CSN location. CSN Markham offers a variety of hassle-free collision repair services that include auto body repair, scratch and dent repair, vehicle paint, paintless dent repair and windshield and glass repair.
Established in 2016 and headquartered in Kelowna, B.C., Lift Auto Group is a leading consolidator in the collision repair industry. Lift currently has 32 locations in British Columbia, Alberta, Saskatchewan and Ontario, with plans for continued expansion coast to coast.